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In case of an emergency appointment request, patients should call the listed number. During regular business hours, you will be assisted by a live representative of the Boston University Dental Health Center. Outside of regular business hours, please call the same numbers listed and follow the instructions on the message. You will be asked if you have an emergency. Press #0 to go to the emergency instructions. You will be prompted to leave your full name, telephone number, and a brief description of the nature of the emergency. The doctor on call will return your call as soon as possible.